Pond Maintenance & Cleaning Services

A well-maintained pond is easier to enjoy and easier to manage. MS Koi provides tailored pond maintenance and cleaning plans for small ornamental ponds, established garden ponds and specialist koi ponds across Surrey and surrounding areas.

We check the areas that matter day to day, from water quality and filtration to pumps, aeration and general pond tidiness. You also receive a record of your water parameters and maintenance history, making it easier to monitor changes between visits.

Pond maintenance visits start from £95 + VAT.

Water quality sits at the centre of pond management. During your visit, we test key parameters and discuss what the readings mean for your pond.

Our checks include:

• pH testing
• Ammonia testing
• Nitrite testing
• Nitrate testing
• Practical advice based on your water readings

We keep a record of the results from each visit so changes can be identified over time.

We carry out a visual inspection of your koi and other pond fish as part of the maintenance visit.

This includes checking for:

• Unusual swimming or feeding behaviour
• Visible changes in appearance
• Signs that may need further attention
• General activity and condition within the pond

If we identify a potential concern, we highlight it clearly and advise on sensible next steps. Visual checks do not replace specialist aquatic or veterinary advice where fish show signs of serious illness or distress.

Filtration and circulation equipment needs regular attention to help prevent avoidable blockages, reduced flow and build-up of waste.

During a pond maintenance visit, we can check:

• Filter condition and general cleanliness
• Mechanical filter media
• Pumps and pump inlets
• Water flow and circulation
• Air pumps and aeration
• Pipework, valves and connections
• UV equipment

We inspect the system as a whole, helping you spot issues such as restricted flow, worn parts or equipment that may need attention before it becomes a bigger job.

Always isolate electrical equipment before maintenance. Follow the manufacturer instructions for pumps, UV equipment, air pumps and other electrical pond equipment.

Seasonal debris and organic waste can quickly make a pond harder to manage. We carry out practical cleaning work based on what is accessible and appropriate for your setup.

Pond cleaning can include:

• Removing leaves and surface debris
• Removing dead vegetation
• Removing accessible sludge
• Removing blanketweed and excessive algae where required
• General pond-side tidying

The work is tailored to your pond rather than following a one-size-fits-all checklist. This helps protect the established system while addressing the build-up that needs attention.

Where required, we can recommend and supply suitable pond treatments based on your pond’s individual needs and water readings.

Options may include:

• Beneficial bacteria
• Dechlorinator
• General water treatments
• Blanketweed treatments

We recommend treatments only where appropriate and in line with the product instructions. Test ammonia, nitrite and pH before adding treatments, then follow the manufacturer guidance carefully.

Small issues can become more disruptive when they are left unnoticed. Each visit includes checks for developing problems with your pond or equipment.

We highlight anything that may need attention, including:

• Reduced pump performance
• Blocked or restricted pipework
• Worn valves or connections
• Filter media that needs replacing
• UV equipment that needs servicing
• Equipment that may benefit from repair or replacement

Where required, MS Koi can supply and fit suitable replacement parts or equipment.

Your maintenance plan can also include or be combined with:

• UV bulb replacement
• Pump replacement
• Filter media replacement
• Filter upgrades
• Pond treatments
• Blanketweed treatments
• Equipment repairs
• Heron post or net installation
• Koi food supply

If you are upgrading equipment, it is important to match the new part to your existing pipework, filtration layout and pond flow requirements. Check the product specifications or contact MS Koi before ordering.